OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 61 comments received in the last 90 days.
02 June 2025
Efficient
01 June 2025
Ian Elmore was very informative and patient with our never ending questions! He kept us up to date during every stage.
29 May 2025
Natalie's service was amazing
22 May 2025
Nothing was an issue and no pressure applied for a sale. Very good.
22 May 2025
very good
21 May 2025
Patience again when I was checking systems in the car and asking questions. Due to the issue with Mini Finance, Ben presented me with flowers and compensation which was very much appreciated.
07 May 2025
Again, no complaints, everything was managed efficiently.
02 May 2025
Staff excellent. They go out of their way to solve any queries and to help.
02 May 2025
Very efficient, good advice, friendly service
11 June 2025
Friendly professional staff.
03 June 2025
As above great service friendly and you come away with a lovely clean car
03 June 2025
Very efficient
30 May 2025
Really good customer service polite and friendly staff and was issue resolved quickly
28 May 2025
The service was professional and curious. All sweet.
27 May 2025
Can't fault the experience
27 May 2025
Very efficient
27 May 2025
The video report did not match the written report.
26 May 2025
Nothing really to say Recording of service answered any questions
26 May 2025
Very satisfied and competitively priced .
06 June 2025
All very professional and my new car only took a short time to be delivered